FAQ
PRODUCT QUESTIONS
1. Is Quico Brew The Breathing Infuser safe to use？
Quico Brew The Breathing Infuser has passed and complies with the testing of international professional certification. Environmentally friendly materials are used to ensure users’ safety. Regulation (EC) No. 1935/2004 for materials in contact with foodstuffs. U.S. FDA 21 CFR.
report number: (9320)232-0859 & (9320)232-0863.
2. Can I add instant powder/tap water/hot water into The Breathing Infuser？
The suggested water temperature for the infuser is 4℃-85℃, yet it is NOT intended for any instant powdered drink as ingredients. It is not recommended to use liquids other than drinking water for brewing
3. Can I use the dishwasher for cleaning accessories？
All the accessories are dishwasher-safe except the Control Unit.
Wipe the Control Unit with clean cloth.
4. How to adjust water and strength for various drinks?
You can adjust the water to your personal taste, just be sure not to exceed the designated water line in the Drinking Cup. You can adjust 2/4/8 strength through the Control Unit.
You can opt for 2 brewing cycles for a stronger taste.
5. Can I put The Breathing Infuser straight into the bag？
The Infuser comes with a simple and leak-proof design.
If there is food in the cup, it can only be placed upright.
6. How long does it take to charge The Breathing Infuser？
The Infuser does not have a charging function.
Customer Service
Hong Kong
1950 Hair Product (Quico Hair)
Shop B, G/F, 1E Sands St., Kennedy Town, HK.
Business Hours: Monday – Sunday 12:30 – 20:00
Broadway (Quico Brew)
Basement & G/F, Hang Lung Center, Paterson Street, Causeway Bay
Business Hours: Sunday – Thursday 10:30 – 22:00 ; Friday – Saturday 11:30 – 23:00
H.A.I.R 3000 Professional Hair Care (Quico Hair)
Shop 213-214, 2/F, Laforet, 24-26 East Point Road
Shampoo.hk (Quico Hair)
Shop A, G/F, Hillier Building, 273-277 Queen's Road Central, Sheung Wan
Business Hours: Monday - Sunday 12:00 - 20:30
Shop 8A, G/F, Eastway Towers, 59-99 Shau Kei Wan Main Street, Shau Kei Wan
Business Hours: Monday - Sunday 12:00 - 20:30
Easy66 (Quico Care)
Room 704, Floor 7, Hang Lung Centre, 2-20 Paterson Street, Causeway Bay
Business Hours: Monday - Friday 10:00am-19:00; Saturday, Sunday and Public Holiday 12:00-19:00
City Hair (Quico Hair)
G/F, Shop 06-07, Wing Tak Building, 15 Canal Road West, Casueway Bay, Hong Kong
Business Hours: Monday - Sunday 11:00 – 23:00
LOG-ON (Quico Hair)
Basement 1, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong
Business Hours: Monday - Sunday 10:30 – 22:00
Shop F10-F16, First Floor, 11-19 Great George St. 27- 47 Paterson St., Fashion Walk, Causeway Bay, Hong Kong
Business Hours: Monday - Sunday 11:00 – 22:00
Shop C03, LAB Concept, Queensway Plaza,93 Queensway, Hong Kong
Business Hours: Monday - Sunday 10:30 – 20:00
Shop 1063 on Level One ifc mall, 8 Finance Street, Central
Business Hours: Monday - Sunday 11:00 – 21:00
Kowloon
Broadway (Quico Brew)
Kowloon Bay: Shop G22, Telford Plaza I
Business Hours: Monday – Sunday 11:00 – 22:00
Kwun Tong: Xsite 2, Level 5, APM, Millennium City 5
Business Hours: Monday – Sunday 11:00 – 00:00
Diamond Hill: Shop 202, Level 2, Plaza Hollywood
Business Hours: Monday – Sunday 11:00 – 22:00
Kowloon Tong: MTR-02, Festival walk
Business Hours: Monday – Sunday 11:00 – 22:00
Mongkok: G/F – 3/F, Mongkok City Centre, 74 – 84 Sai Yeung Choi Street South, Mongkok, Kowloon
Business Hours: Monday – Sunday 11:00 – 22:30
H.A.I.R 3000 Professional Hair Care (Quico Hair)
Shop 133 & 135, 1/F, Sino Centre, 582-592 Nathan Road, MongKok, Kowloon
Shop G25B3, Argyle Centre Phase 1, 688 Nathan Road, MongKok, Kowloon
G6, G/F, Sincere Podium, 83 Argyle Street, MongKok, Kowloon
Shop C2, G/F, Tern Commercial Bldg., 39 Granville Road, Tsim Sha Tsui, Kowloon
Shop 116, 1/F, Domain, 38 Ko Chiu Road, Yau Tong, Kowloon
Ideal Digital
Shop 206-207, 229-230 Sim City, 47-51 Shan Tung Street, Mong Kok
Business Hours: Monday - Sunday 12:30 - 22:00
PHP Hair Products (Quico Cordless, Light, 2 in 1)
Shop 4, G/F, 255 Castle Peak Road, Cheung Sha Wan
Business Hours: Monday - Saturday 11:00 - 21:00
Shop 271, 5/F, Apple Mall, Dragon Centre, 36K Yen Chow Street, Sham Shui Po
Business Hours: Monday - Saturday 11:00 - 21:00
Shop 3122B, 3/F, Lok Fu Place Zone A, Junction Road, Wang Tau Hom, Kowloon
Business Hours: Monday - Saturday 11:00 - 21:00
Power Living (Quico Hair)
Power Living Limited, Room 501, 64 Hoi Yuen Rd, Kwun Tong
Business Hours: Monday - Saturday 11:00 - 20:00; Sunday/Public Holiday 11:00 - 18:00
Shampoo.hk (Quico Hair)
Unit C, 1/F, Ko's House 577 Nathan Road, Mong Kok
Business Hours: Monday - Saturday 13:00 - 20:00
She Goes To Seoul
Room 905A, Prosperity Place 6 Shing Yip St, Kwun Tong
Business Hours: Monday – Friday 12:00 - 20:00; Saturday/Sunday 12:00 - 19:00
TP Hair Product (Quico 2in1, Light, Ionic Brush)
Shop 10, 1/F, Ho King Commercial Building, Mong Kok
Shop 47, 1/F, Ho King Commercial Building, Mong Kok
Business Hours: Monday – Sunday 13:00 - 21:00
United Hair HK (Quico Hair)
Shop No. 211, 2/F CTMA Centre, Sai Yeung Choi Street, Mongkok
Business Hours: Monday – Sunday 12:00 – 22:00
YOHO
Kwun Tong: 2/F, Eastcore, 398 Kwun Tong Road, Kwun Tong, Kowloon
Business Hours: Monday – Sunday 12:00 – 20:00
Cheung Sha Wan: 1/F, Lai Kok Shopping Centre, 12 Tonkin Street, Cheung Sha Wan, Kowloon
Business Hours: Monday – Sunday 12:00 – 20:00
Lei See Hair Dressing Goods Shop (Quico 2 in 1, Light, Ionic Brush)
Shop F111-112, 1/F, Phase 1, Amoy Plaza, Ngau Tau Kok, Kowloon Bay
Business Hours: Monday – Sunday 12:00 – 21:00
Lee Yau Kee Hair Products Co. Ltd. (Quico Hair)
Shop I & J, G/F., Grandwin Court, 769 Nathan Road., Kln., HIK
HairBornHK (Quico Light, 2 in 1)
Hand Fair Court, 255 Castle Peak Rd, Cheung Sha Wan
Business Hours: Monday – Sunday 10:00 – 20:00
TP Hair Product (Quico Light, 2 in 1, Ionic Brush)
N0 47, 1st Floor, Ho King Commercial Building, 2/16 Fa Yuen Street, Mongkok
Business Hours: Monday – Sunday 13:00 – 21:00
Glamorous Hair Beauty(Quico Hair)
122, 1/F, President Commercial Centre, Nathan Rd, Mong Kok
GIHO STYLE LIMITED(Quico Light, 2 in 1-CB)
G/F & 1/F, Southgate Commercial Centre, 29 Granville Road, Tsim Sha Tsui
City Hair (Quico Hair)
G/F, 222 & 224 Temple Street, Jordan, Kowloon
Business Hours: Monday – Sunday 10:00 – 23:00
Shop E, F & G, Booman House, 37U Jordan Road, Jordan, Kowloon
Business Hours: Monday – Sunday 11:00 – 23:00
G/F, 101 Tung Choi Street, Mong Kok, Kowloon
Business Hours: Monday – Sunday 10:30 – 23:00
LOG-ON (Quico Hair)
Unit 01, UG Level, Festival Walk, 80 Tat Chee Avenue, Kowloon Tong, Kowloon
Business Hours: Monday – Sunday 11:00 – 22:00
Shop No. 1 & 23 on Level 6, Langham Place, 8 Argyle Street, Mongkong, Hong Kong
Business Hours: Monday – Sunday 11:00 – 22:00
Tsim Sha Tsui - Harbour City Shop 3002, Level 3, Gateway Arcade
Business Hours: Monday – Sunday 10:00 – 22:00
LBuy Mega Box G/F Pop-up Store (Quico Hair)
G KIOSK B & C, G/F, MegaBox, Enterprise Square Five, 38 Wang Chiu Road, Kowloon Bay
Business Hours: Monday – Sunday 11:30 – 20:30
TOKU MALL
Kwun Tong, Hoi Yuen Rd 55, Hoi Luen Industrial Centre, Flat B, 11/F, Room 7B
Business Hours: Monday – Friday 11:00 – 20:00
Sunday and Public Holiday 11-00 – 18:00
Easy66 (Quico Hair)
Room 717, 7/F, Liven House, 61-63 King Yip Street, Kwun Tong, Kowloon, HK
Business Hours: Monday – Friday 11:00 – 19:00
Saturday 2:00 – 19:00
Sunday & Public Holiday: Close
New Territories
Broadway (Quico Brew)
Shop G17 & G031, Tuen Mun Tower Plaza, Phase 1
Business Hours: Monday – Sunday 11:00 – 22:00
Shop A-C & D7, G/F – 3/F, Lok Sing Building, 16 Kau Yuk Road, Yuen Long
Business Hours: Monday – Sunday 11:00 – 22:00
H.A.I.R 3000 Professional Hair Care (Quico Hair)
Shop 1174, 1/F, MCP Central, 8 Yan King Road, Tseung Kwan O, New Territories
HAIRMAX Hair Product (Quico Cordless, Light, Ionic Brush)
Shop 101C1, 1/F, Kings Wing Plaza 2, 1 On Kwan Street, Shek Mun, ShaTin, New Territories
PHP Hair Products (Quico Cordless, Light, 2 in 1)
No. 51, 2/F, TSUEN WAN NEW TOWN MALL , Tsun Wan, Hong Kong
Business Hours: Monday – Sunday 11:00 – 21:00
Shampoo.hk (Quico Hair)
Shop 406B, 4/F, The LOHAS, Tseung Kwan O
Business Hours: Monday - Sunday 12:00 - 20:30
United Hair (Quico Hair)
Shop No. A79B, G/F, Kwai Chung Plaza, 7-11 Kwai Foo Road, Kwai Fong
Business Hours: Monday - Sunday 11:30 - 21:00
United No. C69,2/F, Kwai Chung Plaza, 7-11 Kwai Foo Road, Kwai
Business Hours: Monday - Saturday 12:00 - 20:00
City Hair (Quico Hair)
G/F, 29 On Ning Road, Yuen Long, New Territories
Business Hours: Monday – Sunday 10:00 – 21:00
LOG-ON (Quico Hair)
Shop 2251-2252, 2/F, Tuen Mun Town Plaza Phase I, 1 Tuen Shing Street, Tuen Mun, N.T.
Business Hours: Monday – Sunday 10:00 – 21:00
Shop A202, Level 2, New Town Plaza 3, 2-8 Sha Tin Centre Street, Shatin, N.T., Hong Kong
Business Hours: Monday – Sunday 10:00 – 21:00
Metroplaza Level B1, Shop 01, Kwai Fong
Business Hours: Monday – Sunday 10:30 – 22:00
LBuy / LDeluxe Lohas Flagship (Quico Hair & Quico Brew)
Shop 302, 3/F, 1 Lohas Park Road, Tseung Kwan O
Business Hours: Monday – Friday 11:30 – 21:00
Saturday to Sunday and Public Holiday 11:00 – 21:00
HairBorn HK (Quico Hair)
YOHO MALL ll, 2/F, Shop a229A, Yuen Long, New Territories
Business Hours: Monday – Sunday 11:00 – 20:00
New Yaohan
13/F, New Yaohan, Av. Doutor Mário Soares n˚90, Macau
Business Hours: Monday - Sunday 10:30 - 22:00
The product will receive a 1 year full warranty provided by Quico.
For details, please refer to terms and conditions.
If you have any enquiries, please contact us by email at
cs@jointstar.com.hk