FAQ

PRODUCT QUESTIONS

1. Is Quico Brew The Breathing Infuser safe to use

Quico Brew The Breathing Infuser has passed and complies with the testing of international professional certification. Environmentally friendly materials are used to ensure users’ safety. Regulation (EC) No. 1935/2004 for materials in contact with foodstuffs. U.S. FDA 21 CFR.

report number: (9320)232-0859 & (9320)232-0863.

2. Can I add instant powder/tap water/hot water into The Breathing Infuser

The suggested water temperature for the infuser is 4-85, yet it is NOT intended for any instant powdered drink as ingredients. It is not recommended to use liquids other than drinking water for brewing

3. Can I use the dishwasher for cleaning accessories

All the accessories are dishwasher-safe except the Control Unit.

Wipe the Control Unit with clean cloth.

4. How to adjust water and strength for various drinks?

You can adjust the water to your personal taste, just be sure not to exceed the designated water line in the Drinking Cup. You can adjust 2/4/8 strength through the Control Unit.

You can opt for 2 brewing cycles for a stronger taste.

5. Can I put The Breathing Infuser straight into the bag

The Infuser comes with a simple and leak-proof design.

If there is food in the cup, it can only be placed upright.

6. How long does it take to charge The Breathing Infuser

The Infuser does not have a charging function.

Customer Service

Hong Kong

1950 Hair Product (Quico Hair)

Shop B, G/F, 1E Sands St., Kennedy Town, HK.

Business Hours: Monday – Sunday 12:30 – 20:00

Broadway (Quico Brew)

Basement & G/F, Hang Lung Center, Paterson Street, Causeway Bay

Business Hours: Sunday – Thursday 10:30 – 22:00 ; Friday – Saturday 11:30 – 23:00

H.A.I.R 3000 Professional Hair Care (Quico Hair)

Shop 213-214, 2/F, Laforet, 24-26 East Point Road

Shampoo.hk (Quico Hair)

Shop A, G/F, Hillier Building, 273-277 Queen's Road Central, Sheung Wan

Business Hours: Monday - Sunday 12:00 - 20:30

Shop 8A, G/F, Eastway Towers, 59-99 Shau Kei Wan Main Street, Shau Kei Wan

Business Hours: Monday - Sunday 12:00 - 20:30

TOKU Mall (Quico Cordless, Light, 2 in 1)

Shop 2204, 22/F, Causeway Bay Plaza 1, 489 Hennessy Road, Causeway Bay

Business Hours: Monday - Saturday 11:00 - 20:00; Sunday and Public Holiday  11:00 - 18:00

Kowloon

Broadway (Quico Brew)

Kowloon Bay: Shop G22, Telford Plaza I

Business Hours: Monday – Sunday 11:00 – 22:00

Kwun Tong: Xsite 2, Level 5, APM, Millennium City 5

Business Hours: Monday – Sunday 11:00 – 00:00

Diamond Hill: Shop 202, Level 2, Plaza Hollywood

Business Hours: Monday – Sunday 11:00 – 22:00

Kowloon Tong: MTR-02, Festival walk

Business Hours: Monday – Sunday 11:00 – 22:00

Mongkok: G/F – 3/F, Mongkok City Centre, 74 – 84 Sai Yeung Choi Street South, Mongkok, Kowloon

Business Hours: Monday – Sunday 11:00 – 22:30

Hair Fusion (Quico Cordless, Light, Ionic Brush)

Nos 208-209, 2/F, T.O.P This is Our Place, 700 Nathan Road, Mongkok

Business Hours: Monday - Sunday 11:00 - 21:00

Hair Kingdom (Quico Cordless, Light, Ionic Brush)

Room 2A, 2/F, 18-20 Cameron Road, Tsim Sha Tsui

Business Hours: Monday - Sunday 11:00 - 21:00

Hair One Studio (Quico Cordless, Light, Ionic Brush)

77 Fu Tot Loy Sun Chuen Fu Lai Building, 73-79C Anchor Street, Tai Kok Tsui, Kowloon

Business Hours: Monday - Sunday 11:00 - 21:00

H.A.I.R 3000 Professional Hair Care (Quico Hair)

Shop 133 & 135, 1/F, Sino Centre, 582-592 Nathan Road, MongKok, Kowloon

Shop G25B3, Argyle Centre Phase 1, 688 Nathan Road, MongKok, Kowloon

G6, G/F, Sincere Podium, 83 Argyle Street, MongKok, Kowloon

Shop C2, G/F, Tern Commercial Bldg., 39 Granville Road, Tsim Sha Tsui, Kowloon

Shop 116, 1/F, Domain, 38 Ko Chiu Road, Yau Tong, Kowloon

Ideal Digital

Shop 206-207, 229-230 Sim City, 47-51 Shan Tung Street, Mong Kok

Business Hours: Monday - Sunday 12:30 - 22:00

MetroSix (Quico Brew only)

Shop 405A, 4/F, K11 Musea, 18 Salisbury

Business Hours: Monday - Sunday 11:00 - 21:00

LCX Xplus

Level 3, Ocean Terminal, Harbour City, Tsim Sha Tsui

Business Hours: Monday - Sunday 10:00 - 20:00

PHP Hair Products (Quico Light, 2 in 1)

Shop 4, G/F, 255 Castle Peak Road, Cheung Sha Wan

Business Hours: Monday - Saturday 11:00 - 21:00

Shop 271, 5/F, Apple Mall, Dragon Centre, 36K Yen Chow Street, Sham Shui Po

Business Hours: Monday - Saturday 11:00 - 21:00

Shop 3122B, 3/F, Lok Fu Place Zone A, Junction Road, Wang Tau Hom, Kowloon

Business Hours: Monday - Saturday 11:00 - 21:00

Power Living (Quico Light, 2 in 1)

Power Living Limited, Room 501, 64 Hoi Yuen Rd, Kwun Tong

Business Hours: Monday - Saturday 11:00 - 20:00; Sunday/Public Holiday 11:00 - 18:00 

Shampoo.hk (Quico Hair)

Unit C, 1/F, Ko's House 577 Nathan Road, Mong Kok

Business Hours: Monday - Saturday 13:00 - 20:00

Simplii Yours (Quico Brew)

Shop 5 of 201, K11 Natural, 2/F, K11 Art Mall, 18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong

Business Hours: Monday – Sunday 12:00-20:00

United Hair HK (Quico Hair)

Shop No. 211, 2/F CTMA Centre, Sai Yeung Choi Street, Mongkok

Business Hours: Monday – Sunday 12:00 – 22:00

YOHO

Kwun Tong: 2/F, Eastcore, 398 Kwun Tong Road, Kwun Tong, Kowloon

Business Hours: Monday – Sunday 12:00 – 20:00

Cheung Sha Wan: 1/F, Lai Kok Shopping Centre, 12 Tonkin Street, Cheung Sha Wan, Kowloon

Business Hours: Monday – Sunday 12:00 – 20:00

New Territories

AMOMENT Store

M-27, V City, 83 Tuen Mun Heung Sze Wui Road, Tuen Mun, New Territories

Business Hours: Monday - Sunday 12:00 - 22:00

AMOMENT Beauty

Shop G15, G/F, Park Central, Tseung Kwan O

Business Hours: Monday - Sunday 12:00 - 21:00

Broadway (Quico Brew)

Shop G17 & G031, Tuen Mun Tower Plaza, Phase 1

Business Hours: Monday – Sunday 11:00 – 22:00

Shop A-C & D7, G/F – 3/F, Lok Sing Building, 16 Kau Yuk Road, Yuen Long

Business Hours: Monday – Sunday 11:00 – 22:00

CitiStore

4/F, Kolour Mall, 1 Kau Yuk Road, Yuen Long

Business Hours: Monday – Sunday 10:00 – 21:30

H.A.I.R 3000 Professional Hair Care (Quico Hair)

Shop 1174, 1/F, MCP Central, 8 Yan King Road, Tseung Kwan O, New Territories

Hair Garden (Quico Light)

UG/F, A3, Elite Garden, 11 Tsing Chui Path, Tuen Mun

Business Hours: Monday - Sunday 10:00 - 20:00

HAIRMAX Hair Product (Quico Cordless, Light, Ionic Brush)

Shop 101C1, 1/F, Kings Wing Plaza 2, 1 On Kwan Street, Shek Mun, ShaTin, New Territories

Shampoo.hk (Quico Hair)

Shop 406B, 4/F, The LOHAS, Tseung Kwan O

Business Hours: Monday - Sunday 12:00 - 20:30

United Hair (Quico Hair)

Shop No. A79B, G/F, Kwai Chung Plaza, 7-11 Kwai Foo Road, Kwai Fong

Business Hours: Monday - Sunday 11:30 - 21:00

United No. C69,2/F, Kwai Chung Plaza, 7-11 Kwai Foo Road, Kwai

Business Hours: Monday - Saturday 12:00 - 20:00

yOURS Life Concept Store

Shop 2053-2055, 2/F, OP Mall, 100 Tai Ho Road, Tsuen Wan, New Territories

Business Hours: Monday - Friday 12:00 - 23:00 ; Saturday - Sunday 11:00 - 23:00

New Yaohan

13/F, New Yaohan, Av. Doutor Mário Soares n˚90, Macau

Business Hours: Monday - Sunday 10:30 - 22:00

The product will receive a 1 year full warranty provided by Quico.
For details, please refer to terms and conditions.
If you have any enquiries, please contact us by email at 
cs@jointstar.com.hk