FAQ

PRODUCT QUESTIONS

1. Is Quico Brew The Breathing Infuser safe to use

Quico Brew The Breathing Infuser has passed and complies with the testing of international professional certification. Environmentally friendly materials are used to ensure users’ safety. Regulation (EC) No. 1935/2004 for materials in contact with foodstuffs. U.S. FDA 21 CFR.

report number: (9320)232-0859 & (9320)232-0863.

2. Can I add instant powder/tap water/hot water into The Breathing Infuser

The suggested water temperature for the infuser is 4-85, yet it is NOT intended for any instant powdered drink as ingredients. It is not recommended to use liquids other than drinking water for brewing

3. Can I use the dishwasher for cleaning accessories

All the accessories are dishwasher-safe except the Control Unit.

Wipe the Control Unit with clean cloth.

4. How to adjust water and strength for various drinks?

You can adjust the water to your personal taste, just be sure not to exceed the designated water line in the Drinking Cup. You can adjust 2/4/8 strength through the Control Unit.

You can opt for 2 brewing cycles for a stronger taste.

5. Can I put The Breathing Infuser straight into the bag

The Infuser comes with a simple and leak-proof design.

If there is food in the cup, it can only be placed upright.

6. How long does it take to charge The Breathing Infuser

The Infuser does not have a charging function.

Customer Service

Hong Kong

Broadway (QUICO BREW ONLY)

Basement & G/F, Hang Lung Center, Paterson Street, Causeway Bay

Business Hours: Sunday – Thursday 10:30 – 22:00 ; Friday – Saturday 11:30 – 23:00

MetroSix (QUICO BREW ONLY)

shop 146, 1/F, Wan Chai Computer Centre, 130 Hennessy Road

Business Hours: Monday - Sunday 11:00 - 21:00

Shampoo.hk (Hair Styler/Ionic Brush ONLY)

Shop A, G/F, Hillier Building, 273-277 Queen's Road Central, Sheung Wan

Business Hours: Monday - Sunday 12:00 - 20:30

Shop 8A, G/F, Eastway Towers, 59-99 Shau Kei Wan Main Street, Shau Kei Wan

Business Hours: Monday - Sunday 12:00 - 20:30

1950 Hair Product (Hair Style/Ionic Brush ONLY)

Shop B, G/F, 1E Sands St., Kennedy Town, HK.

Business Hours: Monday – Sunday 12:30 – 20:00

Kowloon

Broadway (QUICO BREW ONLY)

Kowloon Bay: Shop G22, Telford Plaza I

Business Hours: Monday – Sunday 11:00 – 22:00

Kwun Tong: Xsite 2, Level 5, APM, Millennium City 5

Business Hours: Monday – Sunday 11:00 – 00:00

Diamond Hill: Shop 202, Level 2, Plaza Hollywood

Business Hours: Monday – Sunday 11:00 – 22:00

Kowloon Tong: MTR-02, Festival walk

Business Hours: Monday – Sunday 11:00 – 22:00

Mongkok: G/F – 3/F, Mongkok City Centre, 74 – 84 Sai Yeung Choi Street South, Mongkok, Kowloon

Business Hours: Monday – Sunday 11:00 – 22:30

Comet Square

Shop 201-3, Pioneer Centre, 750 Nathan Road

Business Hours: Monday - Saturday 11:30 - 21:00 ; Sunday 11:30 - 20:30

GQOG

Shop 201-203, 2/F, K11 Art Mall, 18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong

Business Hours: Monday - Friday 12:00 - 20:00 ; Saturday - Sunday 11:00-20:00

Ideal Digital

Shop 206-207, 229-230 Sim City, 47-51 Shan Tung Street, Mong Kok

Business Hours: Monday - Sunday 12:30 - 22:00

LCX Xplus

Level 3, Ocean Terminal, Harbour City, Tsim Sha Tsui

Business Hours: Monday - Sunday 10:00 - 20:00

MetroSix (QUICO BREW ONLY)

Shop 405A, 4/F, K11 Musea, 18 Salisbury Road

Business Hours: Monday - Sunday 11:00 - 21:00

Shampoo.hk (Hair Styler/Ionic Brush ONLY)

Unit C, 1/F, Ko's House 577 Nathan Road, Mong Kok

Business Hours: Monday - Saturday 13:00 - 20:00

Simplii Yours (QUICO BREW ONLY)

Shop 5 of 201, K11 Natural, 2/F, K11 Art Mall, 18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong

Business Hours: Monday – Sunday 12:00-20:00

United Hair HK (Hair Styler/Ionic Brush ONLY)

Shop No. 211, 2/F CTMA Centre, Sai Yeung Choi Street, Mongkok

Business Hours: Monday – Sunday 12:00 – 22:00

Wildholics (QUICO BREW ONLY)

Room 605, Block B, Hoi Luen Industrial Centre, 55 Hoi Yuen Road, Kwun Tong

Business Hours: Monday - Friday 12:00 - 20:00 ; Saturday 12:00 - 19:00

YOHO

Kwun Tong: 2/F, Eastcore, 398 Kwun Tong Road, Kwun Tong, Kowloon

Business Hours: Monday – Sunday 12:00 – 20:00

Cheung Sha Wan: 1/F, Lai Kok Shopping Centre, 12 Tonkin Street, Cheung Sha Wan, Kowloon

Business Hours: Monday – Sunday 12:00 – 20:00

New Territories

AMOMENT Beauty

Shop G15, G/F, Park Central, Tseung Kwan O

Business Hours: Monday - Sunday 12:00 - 21:00

AMOMENT Store

M-27, V City, 83 Tuen Mun Heung Sze Wui Road, Tuen Mun, New Territories

Business Hours: Monday - Sunday 12:00 - 22:00

Broadway (QUICO BREW ONLY)

Shop G17 & G031, Tuen Mun Tower Plaza, Phase 1

Business Hours: Monday – Sunday 11:00 – 22:00

Shop A-C & D7, G/F – 3/F, Lok Sing Building, 16 Kau Yuk Road, Yuen Long

Business Hours: Monday – Sunday 11:00 – 22:00

Comet Square

68 Chung On Street Phase 1, Kolour Tsuen Wan Shop 1027, 1/F

Business Hours: Monday - Sunday 11:30 - 21:00

Encore (QUICO BREW ONLY)

Shop 581, 5/F, Metroplaza, 223 Hing Fong Road, Kwai Chung, New Territories

Business Hours: Monday - Sunday 11:30 - 20:00

Shampoo.hk (Hair Styler/Ionic Brush ONLY)

Shop 406B, 4/F, The LOHAS, Tseung Kwan O

Business Hours: Monday - Sunday 12:00 - 20:30

yOURS Life Concept Store

Shop 2053-2055, 2/F, OP Mall, 100 Tai Ho Road, Tsuen Wan, New Territories

Business Hours: Monday - Friday 12:00 - 23:00 ; Saturday - Sunday 11:00 - 23:00

The product will receive a 1 year full warranty provided by Quico.
For details, please refer to terms and conditions.
If you have any enquiries, please contact us by email at 
cs@jointstar.com.hk