FAQ

PRODUCT QUESTIONS

1. Is Quico Brew The Breathing Infuser safe to use

Quico Brew The Breathing Infuser has passed and complies with the testing of international professional certification. Environmentally friendly materials are used to ensure users’ safety. Regulation (EC) No. 1935/2004 for materials in contact with foodstuffs. U.S. FDA 21 CFR.

report number: (9320)232-0859 & (9320)232-0863.

2. Can I add instant powder/tap water/hot water into The Breathing Infuser

The suggested water temperature for the infuser is 4-85, yet it is NOT intended for any instant powdered drink as ingredients. It is not recommended to use liquids other than drinking water for brewing

3. Can I use the dishwasher for cleaning accessories

All the accessories are dishwasher-safe except the Control Unit.

Wipe the Control Unit with clean cloth.

4. How to adjust water and strength for various drinks?

You can adjust the water to your personal taste, just be sure not to exceed the designated water line in the Drinking Cup. You can adjust 2/4/8 strength through the Control Unit.

You can opt for 2 brewing cycles for a stronger taste.

5. Can I put The Breathing Infuser straight into the bag

The Infuser comes with a simple and leak-proof design.

If there is food in the cup, it can only be placed upright.

6. How long does it take to charge The Breathing Infuser

The Infuser does not have a charging function.

Customer Service

Hong Kong

1950 Hair Product (Quico Hair)
Shop B, G/F, 1E Sands St., Kennedy Town, HK.
Business Hours: Monday – Sunday 12:30 – 20:00

Broadway (Quico Brew)
Basement & G/F, Hang Lung Center, Paterson Street, Causeway Bay
Business Hours: Sunday – Thursday 10:30 – 22:00 ; Friday – Saturday 11:30 – 23:00

H.A.I.R 3000 Professional Hair Care (Quico Hair)
Shop 213-214, 2/F, Laforet, 24-26 East Point Road

Shampoo.hk (Quico Hair)
Shop A, G/F, Hillier Building, 273-277 Queen's Road Central, Sheung Wan
Business Hours: Monday - Sunday 12:00 - 20:30

Shop 8A, G/F, Eastway Towers, 59-99 Shau Kei Wan Main Street, Shau Kei Wan
Business Hours: Monday - Sunday 12:00 - 20:30

Easy66 (Quico Care)
Room 704, Floor 7, Hang Lung Centre, 2-20 Paterson Street, Causeway Bay
Business Hours: Monday - Friday 10:00am-19:00; Saturday, Sunday and Public Holiday  12:00-19:00

Kowloon

Broadway (Quico Brew)
Kowloon Bay: Shop G22, Telford Plaza I
Business Hours: Monday – Sunday 11:00 – 22:00

Kwun Tong: Xsite 2, Level 5, APM, Millennium City 5
Business Hours: Monday – Sunday 11:00 – 00:00

Diamond Hill: Shop 202, Level 2, Plaza Hollywood
Business Hours: Monday – Sunday 11:00 – 22:00

Kowloon Tong: MTR-02, Festival walk
Business Hours: Monday – Sunday 11:00 – 22:00

Mongkok: G/F – 3/F, Mongkok City Centre, 74 – 84 Sai Yeung Choi Street South, Mongkok, Kowloon
Business Hours: Monday – Sunday 11:00 – 22:30

H.A.I.R 3000 Professional Hair Care (Quico Hair)
Shop 133 & 135, 1/F, Sino Centre, 582-592 Nathan Road, MongKok, Kowloon
Shop G25B3, Argyle Centre Phase 1, 688 Nathan Road, MongKok, Kowloon
G6, G/F, Sincere Podium, 83 Argyle Street, MongKok, Kowloon
Shop C2, G/F, Tern Commercial Bldg., 39 Granville Road, Tsim Sha Tsui, Kowloon
Shop 116, 1/F, Domain, 38 Ko Chiu Road, Yau Tong, Kowloon

Ideal Digital
Shop 206-207, 229-230 Sim City, 47-51 Shan Tung Street, Mong Kok
Business Hours: Monday - Sunday 12:30 - 22:00

LCX Xplus
Level 3, Ocean Terminal, Harbour City, Tsim Sha Tsui
Business Hours: Monday - Sunday 10:00 - 20:00

PHP Hair Products (Quico Cordless, Light, 2 in 1)
Shop 4, G/F, 255 Castle Peak Road, Cheung Sha Wan
Business Hours: Monday - Saturday 11:00 - 21:00

Shop 271, 5/F, Apple Mall, Dragon Centre, 36K Yen Chow Street, Sham Shui Po
Business Hours: Monday - Saturday 11:00 - 21:00

Shop 3122B, 3/F, Lok Fu Place Zone A, Junction Road, Wang Tau Hom, Kowloon
Business Hours: Monday - Saturday 11:00 - 21:00

Power Living (Quico Light, 2 in 1)
Power Living Limited, Room 501, 64 Hoi Yuen Rd, Kwun Tong
Business Hours: Monday - Saturday 11:00 - 20:00; Sunday/Public Holiday 11:00 - 18:00 

Shampoo.hk (Quico Hair)
Unit C, 1/F, Ko's House 577 Nathan Road, Mong Kok
Business Hours: Monday - Saturday 13:00 - 20:00

She Goes To Seoul (Quico hair)
Room 905A, Prosperity Place 6 Shing Yip St, Kwun Tong
Business Hours: Monday – Friday 12:00 - 20:00; Saturday/Sunday 12:00 - 19:00 

TP Hair Product (Quico 2in1, Light, Ionic Brush)
Shop 10, 1/F, Ho King Commercial Building, Mong Kok
Shop 47, 1/F, Ho King Commercial Building, Mong Kok
Business Hours: Monday – Sunday 13:00 - 21:00 

United Hair HK (Quico Hair)
Shop No. 211, 2/F CTMA Centre, Sai Yeung Choi Street, Mongkok
Business Hours: Monday – Sunday 12:00 – 22:00

YOHO
Kwun Tong: 2/F, Eastcore, 398 Kwun Tong Road, Kwun Tong, Kowloon
Business Hours: Monday – Sunday 12:00 – 20:00

Cheung Sha Wan: 1/F, Lai Kok Shopping Centre, 12 Tonkin Street, Cheung Sha Wan, Kowloon
Business Hours: Monday – Sunday 12:00 – 20:00

Lei See Hair Dressing Goods Shop (Quico 2 in 1, Light, Ionic Brush)
Shop F111-112, 1/F, Phase 1, Amoy Plaza, Ngau Tau Kok, Kowloon Bay
Business Hours: Monday – Sunday 12:00 – 21:00

Lee Yau Kee Hair Products Co. Ltd. (Quico Hair)
Shop I & J, G/F., Grandwin Court, 769 Nathan Road., Kln., HIK

HairBornHK (Quico Light, 2 in 1)
Hand Fair Court, 255 Castle Peak Rd, Cheung Sha Wan
Business Hours: Monday – Sunday 10:00 – 20:00

TP Hair Product (Quico Light, 2 in 1, Ionic Brush)
N0 47, 1st Floor, Ho King Commercial Building, 2/16 Fa Yuen Street, Mongkok
Business Hours: Monday – Sunday 13:00 – 21:00

Glamorous Hair Beauty(Quico Hair)
122, 1/F, President Commercial Centre, Nathan Rd, Mong Kok

New Territories

Broadway (Quico Brew)
Shop G17 & G031, Tuen Mun Tower Plaza, Phase 1
Business Hours: Monday – Sunday 11:00 – 22:00

Shop A-C & D7, G/F – 3/F, Lok Sing Building, 16 Kau Yuk Road, Yuen Long
Business Hours: Monday – Sunday 11:00 – 22:00

CitiStore
4/F, Kolour Mall, 1 Kau Yuk Road, Yuen Long
Business Hours: Monday – Sunday 10:00 – 21:30

H.A.I.R 3000 Professional Hair Care (Quico Hair)
Shop 1174, 1/F, MCP Central, 8 Yan King Road, Tseung Kwan O, New Territories

HAIRMAX Hair Product (Quico Cordless, Light, Ionic Brush)
Shop 101C1, 1/F, Kings Wing Plaza 2, 1 On Kwan Street, Shek Mun, ShaTin, New Territories

PHP Hair Products (Quico Cordless, Light, 2 in 1)
No. 51, 2/F, TSUEN WAN NEW TOWN MALL , Tsun Wan, Hong Kong
Business Hours: Monday – Sunday 11:00 – 21:00

Shampoo.hk (Quico Hair)
Shop 406B, 4/F, The LOHAS, Tseung Kwan O
Business Hours: Monday - Sunday 12:00 - 20:30

United Hair (Quico Hair)
Shop No. A79B, G/F, Kwai Chung Plaza, 7-11 Kwai Foo Road, Kwai Fong
Business Hours: Monday - Sunday 11:30 - 21:00

United No. C69,2/F, Kwai Chung Plaza, 7-11 Kwai Foo Road, Kwai
Business Hours: Monday - Saturday 12:00 - 20:00

yOURS Life Concept Store
Shop 2053-2055, 2/F, OP Mall, 100 Tai Ho Road, Tsuen Wan, New Territories
Business Hours: Monday - Friday 12:00 - 23:00 ; Saturday - Sunday 11:00 - 23:00

Cheung Chau

Hair Magic (Quico Light, Ionic Brush)
/F, Tai Sun Back St. 118, Cheung Chau
Business Hours: Monday – Sunday 10:30 - 19:00

New Yaohan
13/F, New Yaohan, Av. Doutor Mário Soares n˚90, Macau
Business Hours: Monday - Sunday 10:30 - 22:00

The product will receive a 1 year full warranty provided by Quico.
For details, please refer to terms and conditions.
If you have any enquiries, please contact us by email at 
cs@jointstar.com.hk