Privacy Policy

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. 

We may reject requests that are unreasonably repetitive, risk the privacy of others, or would be extremely impractical.

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

About promotion notice

Joint Star Inc. Limited may deliver notices to you by means of electronic mail, a general notice or by post. You may give notice to Joint Star Inc. Limited at any time by means of electronic mail to cs@jointstar.com.hk to opt-out notice. 

Membership information confidential and promotion information ordinance

Joint Star Inc. Limited’s members enjoy many privileges, including newsletters, participation in special offers and promotions and streamline shopping. When you join Joint Star Inc. Limited, we need to know your name, email and mailing addresses, and we request you to complete the profile survey in order to provide better service to you.